भारत सरकार

Government of India

वित्त मत्रांलय

Ministry of Finance

English हिन्दी
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New Features for Login

  • Users don’t have to register in separate mints now and one user ID will work for all Mints.
  • Mint wise login concept has been removed from the Website.
  • Existing Users of different Mint(s) can login with their existing User ID and Resetting the password from Lost Password Link as a security measure.
  • Users are advised to change their password if reset and sent by the backend team on their request.
  • User Manual.

For Further Query and Details.

For any Technical(login, password etc.)/ Booking related issues mail us at Helpdesk SPMCIL ( helpdesk.spmcil@tevatrontech.in)

While sending the manual password request please mention your Email id and Phone Number

For Further Query and Details.
Public Relation Officer:
Mr. Prakash Kumar, Deputy  General Manager(HR)
16th Floor, Jawahar Vyapar Bhavan, Janpath, New Delhi , Delhi – 110001, India
Phone: 011-43582210, 

Email ID:  prakash.kumar@spmcil.com

For Technical Support Related to Login :
Ph: +91-9821130724
Timing: 10:00 AM – 6:00 PM (Mon. – Fri.)

Escalation to IGMK Officials:
Name, Designation and Contact detail for coin booking/ coin booking details/status of booked coin/non-receipt of booked coin etc.
Mr. Md. Meraj Ahmad, Manager (TO),
Phone: 033 2401 0132,
033 2401 4132/33/34/35 (Ext. 325),
Mob : 9073900619 (timing 10:00 am to 5:00 pm),
Email id:Marketing.igmk@spmcil.com,
                calmint@spmcil.com
Office timing 9:00 AM to 5:30 PM on all days except holiday and Sunday

Name, Designation and Contact detail for difficulty in registration process/technical support/IT related problem.
Chitresh Kumar Singh, Deputy Manager (IT),
Phone: 033 2401 4132/33/34/35 (Ext. 321) Email: chitresh.singh@spmcil.com
Office timing 9:00 AM to 5:30 PM on all days except holiday and Sunday

Escalation to IGMM Officials:

Name, Designation and Contact detail for coin booking/ coin booking details/status of booked coin/non-receipt of booked coin etc.
Mr. Shoaib Shaikh, DGM(Marketing),
Phone: 022-22623696, Email id: Shoaib.Shaikh@spmcil.com
Office timing 9:00 AM to 5:30 PM on all days except holiday and Sunday

Name, Designation and Contact detail for difficulty in registration process/technical support/IT related problem.
Mr. Dinesh Suthar, Dy. Manager(IT),
Phone: 022-22703184/85 Extn:232, Email: dinesh.Suthar@spmcil.com
Office timing 9:00 AM to 5:30 PM on all days except holiday and Sunday

Name, Designation and Contact details of higher authority in case problem not resolved/solution not provided by Sr. 1 & 2 above.
Mr. Mangesh A Chavan, DGM (TO),
Phone: 022-22703184 Extn:113Email: Mangesh.chavan@spmcil.com
Office timing 9:00 AM to 5:30 PM on all days except holiday and Sunday

IGM, Hyderabad escalation Matrix for Commemorative Coin Booking issues
Escalation levelNameDesignationE-mail-id
Level -01
Customer SupportMrs. S. KavithaAssistant Manager (F&A)S.Kavitha@spmcil.com
Technical SupportMr. Chitresh KumarDeputy Manager (IT)chitresh.singh@spmcil.com
Level -02Mr.Mahesh Kumar BansalDeputy Manager ( F&A)Mahesh.Bansal@spmcil.com
IGM, Kolkata escalation Matrix for Commemorative Coin Booking issues
Escalation levelNameDesignationE-mail-id
Level -01
Customer SupportMr. Nareshwar Nath

Jt. GM (Marketing)

Marketing.igmk@spmcil.com,
calmint@spmcil.com

Phone – 033-24010132
Mobile – 9073900619

Technical SupportMr. Jenar Kumar Sinha Manager (IT)

jenar.sinha@spmcil.com

IGM, Mumbai escalation Matrix for Commemorative Coin Booking issues
Escalation level Name Designation E-mail-id
Level -01
Customer Support Mr. Shoaib Shaikh DGM (Marketing) Shoaib.Shaikh@spmcil.com
Technical Support Mr. Dinesh Suthar Dy. Manager (IT) dinesh.Suthar@spmcil.com
Level -02 Mr. Mangesh A Chavan DGM (TO) Mangesh.chavan@spmcil.com

Attention ! Maintenance Mode

Dear Users,

To increase the user experience positively and lower the latency of the site, we would be doing maintenance starting from 17:30 hrs on 30th May 2023 for 3 Hours. 

 

For any queries please mail ecommerce@spmcil.com