MDF BOX – DIAMOND JUBILEE OF BIRLA INSTITUTE OF TECHNOLOGY & SCIENCE, PILANI

Note – Advance Booking – Dispatch and delivery within tentatively in 25-30 working days.

**If the amount is debited once or an error page comes up, wait for order acknowledgement, 6 digit unique order ID will be sent through email.

***DO NOT RE-ATTEMPT FOR THE PAYMENT***

Disclaimer:

1) Cancellation, Replacement and Refund Policy

• Confirmed orders shall not be cancelled and no refund request shall be entertained under any circumstances.
• The value of the coin is based on the market prices of the metal and is subject to change.
• Only replacement request of Commemorative Coin shall be considered depending on the merit of the case/reason for asking for replacement (e.g. damaged coin/packaging).
• All Commemorative Coin are dispatched though India Post as insured parcel and India Government Mint, Kolkata does not take responsibility for lost in transit cases. However, India Government Mint, Kolkata shall make efforts in it’s capacity to resolve such matter in consultation with India Post.

2) Update on Customer Data:

• Customer(s) must notify us of any changes in their data within 24 hours of placing an order through email (marketing.igmk@spmcil.com, support@spmcil.com)
• Changes to the shipping address will not be accommodated once the order is processed for dispatch. Any communication in this regard will not be entertained.

3) Delivery timelines:

• Tentative Dispatch Period: around 10-15 working ​​days, post-payment confirmation.
• Delivery Period: As per standard postal procedures (India Post)
• Orders are processed in the order sequence as they arrive, i.e. First in – First Out. No requests for fast tracking the order(s) will be entertained

4) Grievances and Returns:

• Any complaints regarding the non-receipt of coins must be reported to the concerned department within 45 days from the order date.
• Replacements are not feasible after 1 days after receipt of coin & post that any requests for the same will not be entertained.
• Any grievances/legal proceeding shall be under Jurisdiction of India Government Mint, Kolkata.

* All the articles are subject to standard Rules and regulations according to India Post PO Regulation, 2024

** IGM, Kolkata reserves the absolute right to cancel your order, in whole or in part, for reasons including product unavailability, unforeseen circumstances beyond our control (force majeure), suspected fraudulent activity, violation of our Terms of Use, or logistical constraints. In all instances of cancellation (by us), you will not be charged for the canceled order.

*****By purchasing the commemorative coins customer undertakes that he has read all the terms and conditions and agrees with the all the terms and conditions of the purchase of commemorative coins.*******