Public Relation Officer:
Mr. Prakash Kumar, Deputy General Manager(HR)
16th Floor, Jawahar Vyapar Bhavan, Janpath, New Delhi ,
Delhi – 110001, India
Phone: 011-43582210,
Email ID: info@spmcil.com / prakash.kumar@spmcil.com
For Any Booking/eCommerce related issues:
- Mail Us at Helpdesk
While sending the manual password request please mention your Email id and Phone Number
Contact Us
For Technical Support Related to Login :
Ph: +91-9821130724
Timing: 10:00 AM – 6:00 PM (Mon. – Fri.)
| IGM, Hyderabad escalation Matrix for Commemorative Coin Booking issues | |||
|---|---|---|---|
| Escalation level | Name | Designation | E-mail-id |
| Level -01 | |||
| Customer Support | Mrs. S. Kavitha | Assistant Manager (F&A) | S.Kavitha@spmcil.com |
| Technical Support | Mr. Chitresh Kumar | Deputy Manager (IT) | chitresh.singh@spmcil.com |
| Level -02 | Mr.Mahesh Kumar Bansal | Deputy Manager ( F&A) | Mahesh.Bansal@spmcil.com |
| IGM, Kolkata escalation Matrix for Commemorative Coin Booking issues | |||
|---|---|---|---|
| Escalation level | Name | Designation | E-mail-id |
| Level -01 | |||
| Customer Support | Mr. Nareshwar Nath | Jt. GM (Marketing) | Marketing.igmk@spmcil.com, calmint@spmcil.com Phone – 033-24010132 |
| Technical Support | Mr. Jenar Kumar Sinha | Manager (IT) | jenar.sinha@spmcil.com |
| IGM, Mumbai escalation Matrix for Commemorative Coin Booking issues | |||
|---|---|---|---|
| Escalation level | Name | Designation | E-mail-id |
| Level -01 | |||
| Customer Support | Mr. Shoaib Shaikh | DGM (Marketing) | Shoaib.Shaikh@spmcil.com |
| Technical Support | Mr. Dinesh Suthar | Dy. Manager (IT) | dinesh.Suthar@spmcil.com |
| Level -02 | Mr. Mangesh A Chavan | DGM (TO) | Mangesh.chavan@spmcil.com |
For Any Booking/eCommerce related issues Customer Care
Email : support@spmcil.com
Contact : +91-11-43582259
Email : support@spmcil.com
Contact : +91-11-43582259
For Technical Support Related to Login
Email: helpdesk.spmcil@tevatrontech.in
Tel: 01204758013 (Timing: 9:30 AM – 5:30 PM (Mon. – Fri) Except Public Holiday
Email: helpdesk.spmcil@tevatrontech.in
Tel: 01204758013 (Timing: 9:30 AM – 5:30 PM (Mon. – Fri) Except Public Holiday
Timing: 10:00 AM – 5:00 PM (Mon. – Fri.) Except Public Holiday
| Escalation Level | Name | Designation | E-mail-id | Contact No |
|---|---|---|---|---|
| IGM, Hyderabad escalation Matrix for Commemorative Coin Booking issues | ||||
| Customer Support | Mr. Durgesh Deshmukh | Assistant Manager (Marketing) | durgesh.deshmukh@spmcil.com | 040-27268300 – Extn 110 |
| Technical Support | Shri. Abhishek Trivedi | Supervisor (IT) | Abhishek.Trivedi@spmcil.com | |
| Level -02 | Mr. Phani Kumar | Manager (F/A) | PHANI.KUMAR@spmcil.com | |
| IGM, Kolkata escalation Matrix for Commemorative Coin Booking issues | ||||
| Customer Support | Mr. Sagar Hemant Atram | AM (Marketing) | support.igmk@spmcil.com | 033-240110132 |
| Mr. Vivek Kumar Singh | AM (Marketing) | |||
| Technical Support | Mr Rakesh Sharma | JGM (IT) | rakesh.sharma@spmcil.com | |
| IGM, Mumbai escalation Matrix for Commemorative Coin Booking issues | ||||
| Customer Support | Ms. Himanshi | AM (Marketing) | Himanshi@spmcil.com | 022-22600250 |
| Technical Support | Mr. Bhuwan | Manager (IT) | Bhuwan@spmcil.com | 022-22600221 |
| Level -02 | Mr. Manish Kumar | Manager (Marketing) | Manish.Kumar@spmcil.com | |
