PROOF – BIRTH CENTENARY OF LATE SHRI KARPOORI THAKUR (FOLDER)

Note – Advance Booking – Dispatch tentatively in 90 working days.

**If the amount is debited once or an error page comes up, wait for order acknowledgement, 6 digit unique order ID will be sent through email.

***DO NOT RE-ATTEMPT FOR THE PAYMENT***

Disclaimer:

1) Cancellation, Replacement and Refund Policy

• Confirmed orders shall not be cancelled and no refund request shall be entertained in this regard.
• The value of the coin is based on the value of the metal which may be dynamic in nature.
• Only replacement request of Commemorative Coin shall be considered depending on the merit of the case/reason for asking for replacement (e.g. damaged coin/packaging).
• All Commemorative Coin are dispatched though India Post as insured parcel and India Government Mint, Kolkata does not take responsibility for lost in transit cases. However, India Government Mint, Kolkata shall make efforts in it’s capacity to resolve such matter in consultation with India Post.

2) Update on Customer Data:

• Customer(s) must notify us of any changes in their data within 24 hours of placing an order through email (marketing.igmk@spmcil.com, support@spmcil.com)
• Changes to the shipping address will not be accommodated once the order is processed for dispatch. Any communication in this regard will not be entertained.

3) Delivery timelines:

• Tentative Dispatch Period: around 90 working ​​days, post-payment confirmation.
• Delivery Period: As per standard postal procedures (India Post)
• Orders are processed in the order sequence as they arrive, i.e. First in – First Out. No requests for fast tracking the order(s) will be entertained

4) Grievances and Returns:

• Any complaints regarding the non-receipt of coins must be reported to the concerned department within 45 days from the dispatch date.
• Returns or replacements are not feasible after 45 days from the dispatch date & any requests for the same will not be entertained.